Appointment Checklist
To help ensure a smooth and efficient visit, please review the checklist below before your appointment at KIMSHEALTH.
Patient Rights
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To receive high quality, compassionate, considerate and respectful care, without any prejudice pertaining to ethnicity, gender or belief.
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To be informed of alternative options or sources of care and services, if not available at KIMSHEALTH units.
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In case a transfer to another facility is required, to be provided with a complete explanation including alternatives to the transfer.
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To choose the doctor that you want to treat you, to know his/her name and specialty, and to be allowed to have a look at his/her educational credentials and experience certificate.
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To be fully informed about the illness treatment and prognosis, and to be educated about the medication, diet prevention and any other aspects of the treatment and disease process including anticipated outcomes.
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To review the plan of care after consultation, investigations, inpatient admission and procedures and discuss it with the medical executive or the responsible person assigned prior to as well as after receiving the service.
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To ask for a second medical consultation in case you are not convinced with your present consultation and/or treatment plan.
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To have your healthcare information protected, whereby information concerning your health and treatment may only be disclosed with informed consent, except when mandated in terms of law or an order of the court.
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To refuse a complaint against your doctors, the hospital or other healthcare personnel (even lack of satisfaction with any aspect of service) without prejudice.
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In case of emergencies, you have the right to receive treatment without prior authorization.
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To refuse any treatment to the extent permitted by the law and be informed of the medical consequences of refusal.
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To refuse any examination or treatment conducted solely for the education or information of others, or to have your medical case used for such a purpose.
Patient Responsibilities
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To receive high quality, compassionate, considerate and respectful care, without any prejudice pertaining to ethnicity, gender or belief.
-
To be informed of alternative options or sources of care and services, if not available at KRISHNAELITE units.
-
In case a transfer to another facility is required, to be provided with a complete explanation including alternatives to the transfer.
-
To choose the doctor that you want to treat you, to know his/her name and specialty, and to be allowed to have a look at his/her educational credentials and experience certificate.
-
To be fully informed about the illness treatment and prognosis, and to be educated about the medication, diet prevention and any other aspects of the treatment and disease process including anticipated outcomes.
-
To review the plan of care after consultation, investigations, inpatient admission and procedures and discuss it with the medical executive or the responsible person assigned prior to as well as after receiving the service.
-
To ask for a second medical consultation in case you are not convinced with your present consultation and/or treatment plan.
-
To have your healthcare information protected, whereby information concerning your health and treatment may only be disclosed with informed consent, except when mandated in terms of law or an order of the court.
-
To refuse a complaint against your doctors, the hospital or other healthcare personnel (even lack of satisfaction with any aspect of service) without prejudice.
-
In case of emergencies, you have the right to receive treatment without prior authorization.
-
To refuse any treatment to the extent permitted by the law and be informed of the medical consequences of refusal.
-
To refuse any examination or treatment conducted solely for the education or information of others, or to have your medical case used for such a purpose.
